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Genix Events

Refund Policy

Last updated: June 22, 2026

This Refund Policy applies to subscriptions for Genix Events (events.genixsoft.com.tr), operated by Genixsoft.

1. 30-Day Free Trial

Every new account starts with a 30-day free trial. No payment is taken during the trial, so you can fully evaluate the product before paying anything.

2. 14-Day Money-Back Guarantee

If you subscribe and are not satisfied, you may request a full refund within 14 days of your payment. Just email us and we will refund the annual subscription fee.

3. After 14 Days

After the 14-day window, the annual subscription is non-refundable for the remainder of the term. You may cancel at any time to stop future renewals; cancellation prevents the next year's charge.

4. How to Request a Refund

Email info@genixsoft.com.tr with your account email. Refunds are processed through our payment provider Lemon Squeezy and returned to your original payment method, usually within 5–10 business days.

5. Contact

Genixsoft — info@genixsoft.com.tr